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Residents' perceptions of tourism impacts in Guimarães (Portugal): a cluster analysis

In this investigation, a cluster analysis was used to separate Guimarães (Portugal) residents into clusters according to their perceptions of the impacts of tourism development. This approach is uncommonly applied to Portugal data and is even rarer for world heritage sites. The world heritage design...

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Bibliographic Details
Published in:Current issues in tourism 2013-08, Vol.16 (6), p.535-551
Main Authors: Vareiro, Laurentina Maria da Cruz, Remoaldo, Paula Cristina, Cadima Ribeiro, José António
Format: Article
Language:English
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Summary:In this investigation, a cluster analysis was used to separate Guimarães (Portugal) residents into clusters according to their perceptions of the impacts of tourism development. This approach is uncommonly applied to Portugal data and is even rarer for world heritage sites. The world heritage designation is believed to make an area more attractive to tourists. The clustering procedure analysed 400 data observations from a Guimarães resident survey and revealed the existence of three clusters: the Sceptics, the Moderately Optimistic and the Enthusiasts. The results were consistent with the empirical literature's results, with the emergent nature of the destination found to be relevant. The fact that tourism is relatively recent in this destination has its major reflex in the devaluation by most of the residents of the negative impacts of tourism development.
ISSN:1368-3500
1747-7603
DOI:10.1080/13683500.2012.707175