Unconscious Bias in Citizens' Evaluations of Public Sector Performance

The premise of our article is that repeated exposure to antipublic sector messages affects the way people evaluate the performance of public sector organizations. More specifically, we argue that individuals' implicit attitudes regarding public sector organizations are biased: Citizens automati...

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Bibliographic Details
Published in:Journal of public administration research and theory 2016-01, Vol.26 (1), p.143-158
Main Author: Marvel, John D.
Format: Article
Language:English
Subjects:
Attitudes
Bias
Citizens
Experiments
Government agencies
Management theory
Organizational effectiveness
Organizations
Performance evaluation
Postal service
Public opinion
Public sector
Studies
Unconsciousness
United States
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