Service Professionals' Response to Volunteer Involvement in Service Production

Involving volunteers in the production and delivery of public services is a core policy objective of governments around the world. While existing research on volunteer involvement in service production, for example, has focused on advantages and disadvantages of such involvement and different dimens...

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Bibliographic Details
Published in:Journal of public administration research and theory 2020-04, Vol.30 (2), p.220-239
Main Authors: Thomsen, Mette Kjærgaard, Jensen, Ulrich Thy
Format: Article
Language:English
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