Showcasing the diversity of service research: Theories, methods, and success of service articles

PurposeThe purpose of this paper is to make two main contributions: first, showcase the diversity of service research in terms of the variety of used theories and methods, and second, explain (post-publication) success of articles operationalized as interest in an article (downloads), usage (citatio...

Full description

Saved in:
Bibliographic Details
Published in:International journal of service industry management 2017-01, Vol.28 (5), p.810-836
Main Authors: Benoit, Sabine, Scherschel, Katrin, Ates, Zelal, Nasr, Linda, Kandampully, Jay
Format: Article
Language:English
Subjects:
Automatic text analysis
Business & economic sciences
Careers
Data collection
Literature reviews
Management
Marketing
Nominations
Publishing
Qualitative research
Readability
Research methodology
Sciences économiques & de gestion
Service industries
Success
Citations: Items that this one cites
Items that cite this one
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!