Design as Advocacy: Using a Human-Centered Approach to Investigate the Needs of Vulnerable Populations

Human-centered design expands the context and reach of the work of technical communicators and provides an opportunity to investigate and advocate for the needs of vulnerable populations. This article summarizes and contributes to the conversation about social justice occurring in both technical com...

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Bibliographic Details
Published in:Journal of technical writing and communication 2016-10, Vol.46 (4), p.427-445
Main Author: Rose, Emma J.
Format: Article
Language:English
Subjects:
Information technology
Qualitative research
Social justice
Technical communication
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