Hotel Menu Ordering

• Published in: International journal for research in applied science and engineering technology 2022-05, Vol.10 (5), p.1171-1175
• Main Authors: Shinde, Miss. Sakshi, Patil, Miss. Shrutika, Chendake, Miss. Manasi, Kumbhar, Prof. A. S. Salavi
• Format: Article
• Language: English
• ISSN: 2321-9653; 2321-9653
• DOI: 10.22214/ijraset.2022.42361

The current system is paper based. Papers are used in restaurants for displaying the traditional menu cards, writing down the orders of customers, storing the records of customers. The disadvantages of paper based system are that papers can get easily damaged by stain marks; they can be lost due to fire or accidents or can get lost in general. Hence, time and money is wasted. As traditional menu cards are paper based, any changes that need to be made in the menu will require reprinting of the entire menu card, leading to wastage. For small changes, reprinting the entire menu card is impossible. Changes in the menu card cannot be made dynamically. It is inefficient to access a particular record from the stack of papers. This system is time consuming. One has to call a waiter number of times till he notices it, and wait for him to arrive at their table to take their order. Also the waiter can misinterpret the customer’s order since he is writing the order on paper, and the case of serving a wrong dish is possible. For placing any orders customers have to visit hotels or restaurants to know about food items and then place order and pay. In this method time and manual work is required. While placing an order over the phone, customer lacks the physical copy of the menu item, lack of visual confirmation that the order was placed correctly. Every restaurant needs certain employees to take the order over phone or in person, to offer a rich dining experience and process the payment. In today’s market, labor rates are increasing day by day making it difficult to find employees when needed.