Information Privacy Assimilation: An Organizational Framework

This paper proposes a framework to understand organizations' perspectives while safeguarding customers' information privacy. Following a detailed literature review, a broad conceptual model was developed to build a theory based on a multi-site, multi-case study approach. The current manusc...

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Bibliographic Details
Published in:International journal of digital strategy, governance, and business transformation governance, and business transformation, 2022-11, Vol.12 (1), p.1-17
Main Authors: Halder, Suhasish, Attili, V S. Prakash, Gupta, Vivek
Format: Article
Language:English
Subjects:
Assimilation
Best practice
Business competition
Information management
Literature reviews
Organizational structure
Privacy
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Summary:This paper proposes a framework to understand organizations' perspectives while safeguarding customers' information privacy. Following a detailed literature review, a broad conceptual model was developed to build a theory based on a multi-site, multi-case study approach. The current manuscript treats information privacy as distinct from information security. From an organizational standpoint, this research reveals that legal policy, technology, and industry standards drive privacy assimilation. At a detailed level, adherence to compliance, competitive best practices, and data management controls significantly impact an organization's opportunistic perspective, resulting in higher-order assimilation (infusion) of organizational privacy practices. Resistance to compliance, investment cost, and reactive approach results in lower-order assimilation (adaptation) of organizational privacy practices. This study delivers practical implications related to how businesses perceive privacy practices while maintaining the right balance of privacy risks and opportunities.
ISSN:2643-8054
2643-8062
DOI:10.4018/IJDSGBT.313954