Realizing the promise of trauma‐informed care through hospital staff support programs

Lewis-O'Connor et al’s findings prompt consideration of models to address secondary trauma and foster workforce resilience. Since March 2020, Denver Health has operated Resilience and Equity through Support and Training for Organizational Renewal (RESTORE), a multimodal program that offers non-...

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Bibliographic Details
Published in:Journal of the American College of Emergency Physicians Open 2023-08, Vol.4 (4), p.e13029-n/a
Main Authors: Simpson, Scott A., Schimpf, Maria, Fox, Evelyn
Format: Article
Language:English
Subjects:
Emergency medical care
Leadership
Letter to the Editor
Physician Wellness
Qualitative research
Trauma
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Summary:Lewis-O'Connor et al’s findings prompt consideration of models to address secondary trauma and foster workforce resilience. Since March 2020, Denver Health has operated Resilience and Equity through Support and Training for Organizational Renewal (RESTORE), a multimodal program that offers non-judgmental, trauma-informed services for health care staff. To date, RESTORE's 7 full-time staff have provided over 300,000 staff touches in our safety net health system—testament to the current findings that describe a desire to respond “both individually and on an organizational level to trauma.” Frequently cited barriers to implementing TIC interventions—such as guided debriefs of difficult care episodes, education on the impacts of trauma, and protected space to consider external influences and social determinants on patients’ care—include constraints of time, expertise, and cost. 3 These can be directly overcome via staffing of programs like RESTORE. [...]leadership engagement is a critical factor in the success of TIC programs.
ISSN:2688-1152
2688-1152
DOI:10.1002/emp2.13029