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Standardising practice in cardiology: reducing clinical variation and cost at Ochsner Health System

ObjectiveLow quality and unwarranted clinical variation harm patients and increase unnecessary costs. Effective approaches to improve clinical and economic value have been difficult. The Ochsner Health System looked to improve clinical care quality and reduce unnecessary costs in cardiology using ac...

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Bibliographic Details
Published in:Open heart 2019-01, Vol.6 (1), p.e000994-e000994
Main Authors: Oravetz, Phil, White, Christopher J, Carmouche, David, Swan, Nicole, Donaldson, Josh, Ruhl, Russel, Valdenor, Czarlota, Paculdo, David, Tran, Mary, Peabody, John
Format: Article
Language:English
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Summary:ObjectiveLow quality and unwarranted clinical variation harm patients and increase unnecessary costs. Effective approaches to improve clinical and economic value have been difficult. The Ochsner Health System looked to improve clinical care quality and reduce unnecessary costs in cardiology using active measurement and customised feedback.MethodsWe serially measured care decisions using online, simulated cases to capture clinical details of cardiology practice and provide individual feedback. Fifty cardiologists cared for two simulated patients in each of six assessment rounds occurring 4 months apart. Simulated patients presented with heart failure (HF), coronary artery disease (CAD), supraventricular tachyarrhythmia (SVT) or valvular heart disease. Using Ochsner’s patient-level data, we performed real-world pre–post analyses of physician practice changes, patient outcomes and costs.ResultsBetween baseline and final rounds, overall simulated quality-of-care scores improved 14.1% (p
ISSN:2053-3624
2398-595X
2053-3624
DOI:10.1136/openhrt-2018-000994