Transient nature of the employees' job satisfaction: The case of the IT industry in Bosnia and Herzegovina

In a time of persistent and fierce "war for talents," which is naturally inherent to the knowledge-intensive industries, the issue of employees' job satisfaction is of the utmost managerial significance. In that respect, this study explores certain intrinsic factors that underlie the...

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Bibliographic Details
Published in:European research on management and business economics 2021-05, Vol.27 (2), p.1-10, Article 100141
Main Authors: Bezdrob, Muamer, Šunje, Aziz
Format: Article
Language:English
Subjects:
Intrinsic factors
IT industry
J28
Job expectations
Job satisfaction
M54
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Summary:In a time of persistent and fierce "war for talents," which is naturally inherent to the knowledge-intensive industries, the issue of employees' job satisfaction is of the utmost managerial significance. In that respect, this study explores certain intrinsic factors that underlie the job satisfaction concept, as well as the durability of employees' job satisfaction. Based on the extant literature, a theoretical model of job satisfaction was designed, which was subsequently tested using the data gathered through the surveys conducted over the ten years. The results obtained by model testing show that employees' job expectations make up that particular intrinsic factor that differentiates job satisfaction from non-satisfaction. More intriguingly, the results showed that prior job satisfaction is not a reliable predictor of later job satisfaction.
ISSN:2444-8834
2444-8842
DOI:10.1016/j.iedeen.2020.100141