Patients’ perceptions of conflicting information on chronic medications: a prospective survey in Switzerland

ObjectiveThe number of patients with chronic diseases and subsequent visits to various healthcare professionals has been rising over the past decades, exposing patients to potential risks of receiving conflicting medication information. This study aims to investigate the prevalence of conflicting in...

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Bibliographic Details
Published in:BMJ open 2022-11, Vol.12 (11), p.e060083-e060083
Main Authors: Santos, Beatriz, Blondon, Katherine S, Van Gessel, Elisabeth, Cerutti, Bernard, Backes, Claudine, Locher, Sophie, Guignard, Bertrand, Bonnabry, Pascal, Carpenter, Delesha, Schneider, Marie P
Format: Article
Language:English
Subjects:
Chronic illnesses
Communication
Disease
Drug stores
GENERAL MEDICINE (see Internal Medicine)
Health & safety
Health Services Research
Information sources
Internet
Patient compliance
Perceptions
Physicians
PRIMARY CARE
Quality in health care
Questionnaires
Social networks
Sociodemographics
THERAPEUTICS
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Summary:ObjectiveThe number of patients with chronic diseases and subsequent visits to various healthcare professionals has been rising over the past decades, exposing patients to potential risks of receiving conflicting medication information. This study aims to investigate the prevalence of conflicting information on medications perceived by chronic patients in Switzerland and to understand its impact on patients’ medication self-management and navigation in the healthcare system.ParticipantsThis cross-sectional study included adult patients taking at least one prescribed medication for at least 6 months, who had visited at least two physicians in the past 3 months.Main outcome measuresData on patients’ perceptions of conflicting information were collected in person through a 17-item questionnaire available on paper and electronically with four domains: (1) whether the patient had perceived any conflicting information, (2) categories of conflicting information, (3) impact and (4) sources involved in the conflicting information.ResultsOf the 405 included patients, 47% perceived conflicting information related to one or more medication topics including indication, schedule, dosage, risk, severity or duration of side effects. Patients who perceived conflicting information were prescribed more drugs than those perceiving no conflicting information (p
ISSN:2044-6055
2044-6055
DOI:10.1136/bmjopen-2021-060083