Explaining the effects of performance measurement on performance: An organizational routines perspective

Purpose - Existing research evaluating the effect of performance measurement (PM) on performance produces conflicting results, indicating that the effect is poorly understood. This paper aims to address this problem by proposing a theoretical model of the effects of PM on performance. Design/methodo...

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Bibliographic Details
Published in:International journal of operations & production management 2011-01, Vol.31 (1), p.101-122
Main Authors: Pavlov, Andrey, Bourne, Mike
Format: Article
Language:English
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