Consumer Acceptance of Recommendations by Interactive Decision Aids: The Joint Role of Temporal Distance and Concrete Versus Abstract Communications

Interactive decision aids (IDAs) typically use concrete, feature-based approaches to interact with consumers. Recently, however, interaction designs that focus on communicating abstract consumer needs have been suggested as a promising alternative. This paper investigates how temporal distance moder...

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Bibliographic Details
Published in:Journal of management information systems 2011-04, Vol.27 (4), p.231-260
Main Authors: Köhler, Clemens F., Breugelmans, Els, Dellaert, Benedict G. C.
Format: Article
Language:English
Subjects:
Communication
Concrete versus abstract
construal level theory
Consumer behavior
Consumer behaviour
Consumer research
Consumers
Decision analysis
Decision making
Decision support systems
Decisions
Delayed
Design evaluation
e-commerce
Experiment design
Information technology
interactive decision aids
Interpersonal communication
Intertemporale Entscheidung
Konsumentenverhalten
Marketing
Mental representation
Movies
Online-Handel
Perception
Personalisierung
Psychological assessment
Recommendations
recommenders
Social acceptance
Studies
Test
Time
Transparency
Travel
Vacations
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