A Burden of Responsibility: The Role of Social Approval at the Onset of a Crisis

We extend research on social evaluations and crisis management by explicating the sociocognitive mechanisms that influence how an organization and its external evaluators perceive and respond to the onset of a crisis. Specifically, we highlight the role of social approval - evaluators' general...

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Bibliographic Details
Published in:The Academy of Management review 2015-07, Vol.40 (3), p.345-369
Main Authors: Bundy, Jonathan, Pfarrer, Michael D.
Format: Article
Language:English
Subjects:
Affinity
Attribution
Corporate responsibility
Crises
Crisis management
Evaluation
Firmenimage
Krisenmanagement
Management
Management of crises
Management theory
Planning methods
Sensemaking
Sensemaking-Ansatz
Social approval
Social cognition
Social responsibility
Strategic management
Studies
Verantwortung
Wahrnehmung
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