Documentation requirements, intrinsic motivation, and worker absence

Command systems are widely used to monitor public service provision, but little is known about unintended effects on individual workers' motivation and work effort. Using insights from motivation crowding theory, we estimate a SEM model that captures how Danish childcare assistants and social/h...

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Bibliographic Details
Published in:International public management journal 2015-10, Vol.18 (4), p.483-513
Main Authors: Bøgh Andersen, Lotte, Kristensen, Nicolai, Pedersen, Lene Holm
Format: Article
Language:English
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