The relative impact of culture, strategic orientation and capability on new service development performance

Purpose - This research attempts to understand the operant resources required for new service development (NSD). It aims to construct a more intricate understanding of how operant resources interact to drive NSD. Specifically, it aims to look at the impact of culture, strategic orientation and NSD c...

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Bibliographic Details
Published in:European journal of marketing 2013-05, Vol.47 (5/6), p.833-856
Main Authors: Storey, Chris, Hughes, Matthew
Format: Article
Language:English
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