Impact of work-study conflict on workplace outcomes: supervisor support for juggling many balls

Purpose Drawing on conservation of resource theory, this study aims to examine the impact of work-study conflict (WSC) on workplace outcomes (job performance, job satisfaction, burnout and turnover intention). The study also investigated whether these relationships were contingent on the level of su...

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Bibliographic Details
Published in:The International journal of conflict management 2022-05, Vol.33 (3), p.475-493
Main Authors: Shahzad, Khurram, Iqbal, Rimsha, Javed, Basharat, Hashmi, Syed Danial
Format: Article
Language:English
Subjects:
Burnout
Career development
Conservation
Employee turnover
Employees
Families & family life
Higher education
Job performance
Job satisfaction
Organizational conflict
Roles
Skills
Social support
Students
Supervisors
Work life balance
Work study
Workplaces
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Summary:Purpose Drawing on conservation of resource theory, this study aims to examine the impact of work-study conflict (WSC) on workplace outcomes (job performance, job satisfaction, burnout and turnover intention). The study also investigated whether these relationships were contingent on the level of supervisor support at the workplace. Design/methodology/approach Survey data were collected in two-time lags from 752 studying professionals (non-traditional students) through a convenient sampling technique. Findings Results showed that WSC enhances burnout and turnover intention but has no significant direct relationship with job performance and job satisfaction. It was also found that the relationships between WSC and workplace outcomes, i.e. job performance, job satisfaction and burnout were conditional on the level of supervisor support. Originality/value The research contributes to WSC literature by being the first to empirically investigate the direct and interactive effects of WSC and supervisor support on important workplace outcomes of those adults who were primarily working and then decided to study further for career development rather than on full-time students.
ISSN:1044-4068
1758-8545
DOI:10.1108/IJCMA-05-2021-0069