Are computers better than smartphones for web survey responses?

Purpose The purpose of this paper is to examine the effect of smartphones and computers as web survey entry response devices on the quality of responses in different question formats and across different survey invitations delivery modes. The respondents’ preference of device and the response immedi...

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Bibliographic Details
Published in:Online information review 2019-05, Vol.43 (3), p.350-368
Main Authors: Ha, Louisa S, Zhang, Chenjie
Format: Article
Language:English
Subjects:
Bias
Cellular telephones
Censuses
College students
Colleges & universities
Communication
Communication Research
Computer assisted research
Computer industry
Computer literacy
Computers
Data Analysis
Data collection
Data quality
Design
Email
Experiments
Gender
Internal validity
Internet
Internet access
Interviews
Keyboards
Online Surveys
Personal computers
Polls & surveys
Population
Population growth
Quality
Questionnaires
Recruitment
Research methodology
Researchers
Respondents
Response rates
Response Rates (Questionnaires)
Responses
Sampling
Smartphones
Students
Studies
Telephone Surveys
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