Investigating the impacts of core educational quality on the satisfaction and loyalty of parents of secondary school students: The mediating role of transformative quality

As competition in the secondary education market grows, increasing service quality to ensure parents' satisfaction and loyalty is crucial to the future success of secondary schools. As parents of secondary school students (PASESS) are not the direct recipients of educational service, the main g...

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Bibliographic Details
Published in:Cogent education 2021-01, Vol.8 (1)
Main Authors: Nguyen, The-Thang, Pham, Hiep-Hung, Cao, Quoc-Thai, Nguyen, Xuan An, Do, Minh Thu
Format: Article
Language:English
Subjects:
Competence
core educational quality
Curriculum
Educational Quality
Educational research
Foreign Countries
loyalty
parent
Parent Attitudes
Parent School Relationship
Satisfaction
Secondary Education
Secondary School Students
Secondary Schools
Structural Equation Models
Transformative Learning
transformative quality
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