User Acceptance of a Virtual Librarian Chatbot: an Implementation Method Using IBM Watson Natural Language Processing in Virtual Immersive Environment

This paper presents a novel implementation of a three-dimensional Virtual Librarian Chatbot using IBM Watson artificial intelligence technology and virtual reality. In this method, participants interact with virtual librarian chatbots by asking specific questions about the library system. This resea...

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Bibliographic Details
Published in:	TechTrends 2023-11, Vol.67 (6), p.891-902
Main Authors:	Safadel, Parviz, Hwang, Scott N., Perrin, Joy M.
Format:	Article
Language:	English
Subjects:	Academic Achievement Academic libraries Access to Information Algorithms Artificial Intelligence Attitudes Chatbots Collection development Computer Attitudes Computer Mediated Communication Computer Simulation Distance Education Education Educational Technology Electronic Learning Environment Influence of Technology Language Language Processing Learner Engagement Learning Learning and Instruction Learning Management Systems Librarian Attitudes Librarians Libraries Library Networks Library Personnel Library Services Man Machine Systems Natural Language Processing Original Paper Program Implementation Recognition (Achievement) Resource Allocation Self Efficacy Software Special Needs Students Students Technology Technology Acceptance Model Technology Integration User behavior User experience User Satisfaction (Information) User services Users (Information) Virtual reality Voice recognition Workloads
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