Managing workplace incivility: The role of conflict management styles-antecedent or antidote?

The workforce of the 21st century is dealing with rapid changes and increased competition across industries. Such changes place stress on management and workers alike, increasing the potential for workplace conflict and deviant workplace behaviors, including incivility. The importance of effective c...

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Bibliographic Details
Published in:Human resource development quarterly 2011-12, Vol.22 (4), p.395-423
Main Authors: Trudel, Jeannie, Reio Jr, Thomas G.
Format: Article
Language:English
Subjects:
Anxiety
Arbeitsverhalten
Betrieblicher Konflikt
Conflict
Conflict management
Conflict Resolution
Employees
Job Skills
Konfliktregelung
Management styles
Organizational behavior
Regression (Statistics)
Regression analysis
Research and Development
Role Conflict
Statistical Significance
Studies
Theory Practice Relationship
USA
Work environment
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