Negative workplace gossip and employees' innovative behaviors: The role of psychological resilience

Applying affective events theory, this article examined the mechanism of negative workplace gossip on employees' innovative behaviors, and explored the mediating role of emotional exhaustion and the moderating role of psychological resilience. We collected questionnaires from 313 frontline work...

Full description

Saved in:
Bibliographic Details
Published in:Social behavior and personality 2024-08, Vol.52 (8), p.1-12
Main Authors: Dai, Yuping, Hou, Jie
Format: Article
Language:English
Subjects:
Behavior
Behaviors
Creative ability
Emotional Exhaustion
Emotions
Employees
Employees' Innovative
Fatigue
Gossip
Hypotheses
Job performance
Management research
Negative Workplace Gossip
Organizational behavior
Organizational change
Psychological aspects
Psychological Resilience
Psychological theories
Reputations
Resilience
Resilience (Personality trait)
Social aspects
Stress
Work environment
Workplaces
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:Applying affective events theory, this article examined the mechanism of negative workplace gossip on employees' innovative behaviors, and explored the mediating role of emotional exhaustion and the moderating role of psychological resilience. We collected questionnaires from 313 frontline workers in the airport services industry and analyzed the data using Amos and the SPSS PROCESS macro. The findings indicated that negative workplace gossip had a significant negative influence on employees' innovative behaviors, and emotional exhaustion partially mediated this relationship. Additionally, contrary to our initial hypothesis, psychological resilience not only failed to weaken the impact of workplace gossip on employees' emotional exhaustion, but actually amplified this relationship. Theoretical contributions and managerial implications are discussed.
ISSN:0301-2212
1179-6391
DOI:10.2224/sbp.13387