Effects of combined decision-support and performance-based incentives on reported client satisfaction with maternal health services in primary facilities: A quasi-experimental study in the Upper East Region of Ghana

Computerized decision-support systems (CDSS) and performance-based incentives (PBIs) have potential to contribute to client satisfaction with health services. However, rigorous evidence is lacking on the effectiveness of these strategies in lower-income countries such as Ghana. This study aimed to d...

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Bibliographic Details
Published in:PloS one 2021-04, Vol.16 (4), p.e0249778
Main Authors: Aninanya, Gifty Apiung, Otupiri, Easmon, Howard, Natasha
Format: Article
Language:English
Subjects:
Biology and Life Sciences
Births
Childrens health
Computer and Information Sciences
Computer programs
Customer satisfaction
Data analysis
Decision-making
Drafting software
Editing
Employee incentives
Health aspects
Health care
Health facilities
Health services
Hygiene
Incentives
Infant mortality
Maternal & child health
Maternal health services
Maternal mortality
Medicine and Health Sciences
Methodology
Neonates
People and Places
Pregnancy
Prenatal care
Psychological aspects
Public health
Quasi-experimental methods
Reviews
Science and technology
Social aspects
Software
Statistical analysis
Technology application
Visualization
Womens health
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