Social Context of Turnover-Mixed Methods Study of Indian IT Professionals

This paper examines the social context of turnover, defined by the influence of supervisors, peers, and family. Using a mixed-methods research design, data were collected by two rounds of semi-structured interviews with 75 IT professionals working in the IT outsourcing industry in India. After a spa...

Full description

Saved in:
Bibliographic Details
Published in:Journal of global information management 2022-01, Vol.30 (1), p.1-24
Main Authors: Haran, Vidya V, Niederman, Fred
Format: Article
Language:English
Subjects:
Analysis
Context
Costs
Dependent variables
Employee turnover
Influence
Information management
Information technology workers
Methods
Mixed methods research
Outsourcing
Peers
Professionals
Qualitative analysis
Research design
Supervisors
Variables
Variance
Citations: Items that this one cites
Items that cite this one
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:This paper examines the social context of turnover, defined by the influence of supervisors, peers, and family. Using a mixed-methods research design, data were collected by two rounds of semi-structured interviews with 75 IT professionals working in the IT outsourcing industry in India. After a span of 10 months, the respondents were contacted again to longitudinally measure actual turnover behavior. Using structured equation modeling, the study shows that family and supervisory justice play a critical part in the turnover process. The model has sufficient explanatory power and explains 37% of the variance in turnover intentions and 27% of the variance in actual turnover behavior. In addition, we used logistic regression to show the effect of various antecedents on the dependent variable. The detailed qualitative analysis offers insights into the dichotomy between intentions and behavior. Finally, implications for practice and research are discussed.
ISSN:1062-7375
1533-7995
DOI:10.4018/JGIM.299320