ERP adoption by public and private organizations – a comparative analysis of successful implementations

The business environment has changed dramatically in the last years. The organizations are now more complex in terms of their structure and geographical dispersion. Daily, great amounts of information are produced and, to surpass these problems, organizations have invested in Enterprise Resource Pla...

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Bibliographic Details
Published in:Journal of business economics and management 2013-06, Vol.14 (3), p.500-519
Main Authors: Alves, Maria do Céu, Ivo Amaral Matos, Sergio
Format: Article
Language:English
Subjects:
Analysis
Associations, institutions, etc
Decision-making
Economy
Enterprise resource planning
ERP adoption
Forecasts and trends
Human resource management
integration
Management
Methods
module
motivation
opinion survey
Organizational change
private sector
public sector
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Summary:The business environment has changed dramatically in the last years. The organizations are now more complex in terms of their structure and geographical dispersion. Daily, great amounts of information are produced and, to surpass these problems, organizations have invested in Enterprise Resource Planning systems (ERP). The same trends can be detected within the public sector. The interest generated by the ERP phenomenon is growing and the particularities of the public sector make specific studies necessary. Accordingly, the aim of this paper is to examine the adoption process of ERP systems by public and private organizations. Which ERP modules are mostly adopted? Which reasons legitimate ERP adoption? Using a survey research methodology, this study reveals that the need to increase the demand for real-time information, to obtain information for decision-making and the integration of applications appear as main reasons to implement an ERP system. Although the reasons given are the same for public and private organizations, the results of this study also show that the modules implemented are slightly different; the importance or dominance of each module may differ; and the deployment time is shorter in the public sector. Since comparative studies are relatively scarce, our work helps to reduce this knowledge gap.
ISSN:1611-1699
2029-4433
DOI:10.3846/16111699.2011.652979