Burnout and work organization in Nursing/Burnout e a organizacao do trabalho na Enfermagem

• Published in: Revista brasileira de medicina do trabalho 2018-01, Vol.16 (1), p.44
• Main Authors: Sobral, Renata Cristina, Stephan, Celso, Bedin-Zanatta, Aline, De-Lucca, Sergio Roberto
• Format: Article
• Language: Portuguese
• ISSN: 1679-4435
• DOI: 10.5327/Z1679443520180127

Background: Burnout syndrome (BS) consists of a set of symptoms that appear in response to chronic interpersonal stressors at work and involve the perceptions individuals have of themselves and their work environment. Objectives: To identify psychosocial risk and work organization factors able to predict mental suffering, and to estimate the prevalence of BS in a sample of nursing professionals from a public hospital in the state of Sao Paulo, Brazil. Methods: Mixed methods research combining quantitative and qualitative approaches conducted at a public university hospital. Maslach Burnout Inventory-Human Services Survey (MBIHSS) was used to estimate the prevalence of BS. Thematic content analysis of narratives gathered in focus groups was performed to identify psychosocial risk factors at work (PRFW). Results: The prevalence of BS at the investigated institution (5.7%) is consistent with the rates reported in the international literature. Analysis of the narratives gathered in focus groups revealed stressors in the organization of work. Conclusion: The present study also points to the need for a broader look into the causes of BS, in which consideration of singular psychosocial risk and work organization factors from the perspective of workers devoted to proving care to human beings has paramount importance. Keywords | nursing; health care institutional environment; burnout, professional. Introducao: A sindrome de burnout (SB) e um conjunto de sintomas que surgem da resposta a estressores interpessoais cronicos no trabalho e envolvem a percepcao que a pessoa tem de si propria e do ambiente em que realiza seu trabalho. Objetivo: Identificar os fatores de risco psicossociais e da organizacao do trabalho preditores de sofrimento mental, bem como estimar a prevalencia da SB em uma populacao de profissionais de Enfermagem de um hospital publico do interior do Estado de Sao Paulo. Metodos: Pesquisa mista, combinando as abordagens quantitativa e qualitativa, desenvolvida em um hospital publico universitario. Foram utilizados o Maslach Burnout Inventory- Human Services Survey (MBI-HSS), para estimar a prevalencia de SB, e a analise de conteudo em grupos focais (GFs), para identificar fatores psicossociais de risco no trabalho (FPRT). Resultados: A prevalencia de SB na instituicao estudada (5,7%) foi compativel com a literatura internacional. A analise das falas emergentes dos GFs revelou a existencia de FPRT atuando como estressores na organizacao do trabalho. Co