Patients’ Experiences of a National Patient Portal and Its Usability: Cross-Sectional Survey Study

Patient portals not only provide patients with access to electronic health records (EHRs) and other digital health services, such as prescription renewals, but they can also improve patients' self-management, engagement with health care professionals (HCPs), and care processes. However, these b...

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Bibliographic Details
Published in:Journal of medical Internet research 2023-06, Vol.25 (4), p.e45974
Main Authors: Simola, Saija, Hörhammer, Iiris, Xu, Yuhui, Bärkås, Annika, Fagerlund, Asbjørn Johansen, Hagström, Josefin, Holmroos, Mari, Hägglund, Maria, Johansen, Monika Alise, Kane, Bridget, Kharko, Anna, Scandurra, Isabella, Kujala, Sari
Format: Article
Language:English
Subjects:
adult
Adults
Anger
Benchmarking
Blood & organ donations
Care and treatment
clinical evaluation
Computerized medical records
Content analysis
Cross-Sectional Studies
cross-sectional study
electronic health record
Electronic Health Records
Electronic records
emotion
Emotions
Experience
female
Finland
Frustration
Gender
Health
Health care reform
Health records
Health services
health survey
human
Humans
Informatik
Information
Information Systems
Internet
major clinical study
male
Medical Informatics
Medical personnel
medical record
Medical records
Medicinsk informatik
Multimedia
narrative
national survey
Negative emotions
Negative experiences
Original Paper
patient experiences
patient portal
Patient Portals
patient-accessible electronic health records
Patients
perceived usability
Polls & surveys
Practitioner patient relationship
prescription
Quantitative analysis
Questionnaires
Renewal
Respondents
Selfmanagement
Software
Statistical analysis
System Usability Scale
Usability
Usefulness
Variables
Web portals
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Items that cite this one
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