Agent Transparency and Reliability in Human-Robot Interaction: The Influence on User Confidence and Perceived Reliability

Agent transparency is an important contributor to human performance, situation awareness (SA), and trust in human-agent teaming. However, agent transparency's effects on human performance when the agent is unreliable have yet to be examined. This paper examined how the transparency and reliabil...

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Bibliographic Details
Published in:IEEE transactions on human-machine systems 2020-06, Vol.50 (3), p.254-263
Main Authors: Wright, Julia L., Chen, Jessie Y. C., Lakhmani, Shan G.
Format: Article
Language:English
Subjects:
Agent transparency
Cognition
confidence
Decision making
Environmental monitoring
Human performance
human–robot interaction
Monitoring
Object detection
Perceptions
Reliability
Reliability analysis
Robots
situation awareness (SA)
Situational awareness
Target detection
Task analysis
trust
Workload
Workloads
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