The impact of work pressure on decision-making effectiveness among department heads in faculties of educational sciences

• Published in: PloS one 2024-08, Vol.19 (8), p.e0304584
• Main Authors: Al-Zoubi, Zohair, AlKaabi, Ahmed, Qablan, Ahmad, Bataineh, Omar, Bany Issa, Hytham
• Format: Article
• Language: English
• Subjects: Adult; Analysis; Biology and Life Sciences; Correlation; Decision Making; Education; Education, Higher; Educational leadership; Effectiveness; Efficiency; Faculty - psychology; Female; Gender; Higher education; Humans; Knowledge management; Male; Medicine and Health Sciences; Mental health; Middle Aged; Occupational stress; Occupational Stress - prevention & control; Occupational Stress - psychology; Physical Sciences; Pressure; Pressure head; Professions; Qualitative analysis; Questionnaires; Research and Analysis Methods; Research design; Responsibilities; Social Sciences; Success; Surveys and Questionnaires; Teaching; Universities; University faculty; Work environment; Workloads
• ISSN: 1932-6203; 1932-6203
• DOI: 10.1371/journal.pone.0304584

This study explores the dynamics of work pressure and decision-making effectiveness among university department heads within the context of Middle Eastern higher education. It aims to address a significant gap in the literature by answering five key questions: (1) What level of work pressure do department heads face as perceived by faculty members? (2) Does work pressure vary based on gender or years of experience? (3) How effective are department heads in decision-making? (4) Are there differences in decision-making effectiveness related to gender, university affiliation, or experience? (5) Is there a correlation between work pressure and decision-making effectiveness? A quantitative correlational research design was employed, gathering data from a questionnaire distributed to 205 faculty members. Correlational descriptive analysis revealed that department heads are subjected to high levels of work pressure but maintain a high level of decision-making effectiveness. However, significant differences in decision-making effectiveness were noted, with female faculty members performing better regardless of university affiliation or experience. A pronounced correlation was found between the intensity of work pressure and decision-making efficacy. The study underscores that department heads are under considerable work pressure, which could affect their productivity and, crucially, their decision-making processes. Universities are encouraged to take proactive steps to mitigate these pressures and promote a supportive, low-stress environment. Future research could extend this work by employing qualitative methods, including interviews and observations.