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Workplace learning for the public good

Purpose - The purpose of this study is to describe preceptors' implementation experiences after implementing a workplace learning program in Texas WIC (women, infant, and children) agencies and identify implementation best practices.Design methodology approach - This research used qualitative d...

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Bibliographic Details
Published in:The journal of workplace learning 2012-05, Vol.24 (4), p.270-285
Main Authors: Kessler, Seth A, Horton, Karissa D, Gottlieb, Nell H, Atwood, Robin
Format: Article
Language:English
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Summary:Purpose - The purpose of this study is to describe preceptors' implementation experiences after implementing a workplace learning program in Texas WIC (women, infant, and children) agencies and identify implementation best practices.Design methodology approach - This research used qualitative description methodology. Data collection consisted of 11 semi-structured interviews lasting approximately one hour with all preceptors who piloted a workplace learning program in five Texas local agencies to examine barriers, facilitating factors, best practices, and the workplace learning program's impact.Findings - This research identified several workplace learning implementation best practices, including the importance of planning at multiple organizational levels, candidate selection, flexible implementation design, managerial buy-in, preceptor knowledge and availability, open communication, and the establishment of clear expectations and timelines.Originality value - Examining implementation of a workplace learning program across a multi-level public health service organization using a multi-theoretical approach contributes to the existing workplace learning literature. Recommendations regarding implementation best practices are discussed.
ISSN:1366-5626
1758-7859
DOI:10.1108/13665621211223388