El Balanced Scorecard en el área de Recursos Humanos: Caso Gerencia de Compensaciones de una empresa de alimentos

Questioning financial relation between cost and profitably in Human Resources programs is a common issue for top management. Main problem arise from manager ignorance about this relation. Another problem is to know how to align HR programs with business objectives. Balance scorecard aids to clarify...

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Bibliographic Details
Published in:Cuadernos de estudios empresariales 2010-01, Vol.20, p.145
Main Authors: Manrique, Martha Ríos, Guerra, Julián Ferrer, Colomina, Clara I Muñoz, Vera, Manuel Fernando Martínez
Format: Article
Language:Spanish
Subjects:
Balanced Scorecard
Human resource management
Organizational learning
Studies
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Summary:Questioning financial relation between cost and profitably in Human Resources programs is a common issue for top management. Main problem arise from manager ignorance about this relation. Another problem is to know how to align HR programs with business objectives. Balance scorecard aids to clarify the relationship between financial ratios with organizational learning capabilities, operational process, and customer relations. In this way BSC could be implemented in human recourses area as a mean to support business strategy. This support comes from performance indicators related with corporate strategy. Human Resources programs could be "sell" in this way to top management as a better managerial system. In this paper we addressed a methodological propose to use balance scorecard in human resource management with orientation to strategic alignment. [PUBLICATION ABSTRACT]
ISSN:1131-6985
1988-2610