Fairness in the workplace: the mediating role of trust in the relationship between supervisory justice and work outcomes

Since perceptions of justice in the workplace are critical to employee performance and turnover, management should understand the sources of these perceptions. In addition to perceptions about the overall organization, an employee's immediate supervisor plays a key role. Moreover, perceptions w...

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Bibliographic Details
Published in:S.A.M. advanced management journal (1984) 2014-06, Vol.79 (3), p.17
Main Authors: Mushonga, Shingirayi M, Thiagarajan, Palaniappan, Torrance, Christopher G
Format: Article
Language:English
Subjects:
Analysis
Associations, institutions, etc
Behavior
Corporate culture
Employees
Equality
Fairness
Hypotheses
Management
Perceptions
Procedural justice
Social aspects
Social exchange
Social exchange theory
Social justice
Studies
Subordinates
Supervision
Supervisors
Trust
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Summary:Since perceptions of justice in the workplace are critical to employee performance and turnover, management should understand the sources of these perceptions. In addition to perceptions about the overall organization, an employee's immediate supervisor plays a key role. Moreover, perceptions would seem to be greatly influenced by the presence or absence of trust, cognitive and affective. This and related hypotheses were tested with data from 317 participants working in a variety of organizations and industries. Overall test results supported the hypotheses, suggesting that performance, turnover, and overall citizenship behavior can be positively mediated by earning and cultivating trust in supervisory justice.
ISSN:0749-7075
0567-977X