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HOSPITALITY AND NON-HOSPITALITY GRADUATE SKILLS BETWEEN EDUCATION AND INDUSTRY

As the integration between education and industry is required for better education outcomes and better industry inputs, this study was carried out to examine the skills needed for hospitality graduates in the hotel industry and whether they are evaluated better than the skills of non-hospitality gra...

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Bibliographic Details
Published in:Journal of business studies quarterly 2015-06, Vol.6 (4), p.46
Main Author: Alhelalat, Jebril A
Format: Article
Language:English
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Online Access:Get full text
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Summary:As the integration between education and industry is required for better education outcomes and better industry inputs, this study was carried out to examine the skills needed for hospitality graduates in the hotel industry and whether they are evaluated better than the skills of non-hospitality graduates. Through a quantitative research, applying a questionnaire directed to top and mid level managers in the four and five star hotels in Jordan, the results support that there is a difference in a number of skills; hotel executives believe that hospitality graduates have better communication, teamwork, situation analysis, operational skills, information search, critical thinking, initiative, organizing, and self development skills than the non-hospitality graduate employees. Specifically, operations, information search, knowledge demonstration, and teamwork are considered by hotel executives the best performed skills that distinguish hospitality from non-hospitality graduates at work. Hotel executives stress that more attention to the employability skills has to be given by hospitality educators, mainly the skills of problem solving, technology, languages and culture knowledge, and leadership skills.
ISSN:2152-1034
2156-8626