On the importance of agile communication skills in BPM education: Design principles for international seminars

Business Process Management (BPM) has evolved as an integrated management discipline that aims to enable organizations to continuously innovate and improve their operations. BPM experts are exposed to communication processes involving people from various backgrounds (e.g., various business areas, fi...

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Bibliographic Details
Published in:Knowledge management & e-learning 2012-12, Vol.4 (4), p.415-434
Main Authors: Bergener, Katrin, Jan vom Brocke, Hofmann, Sara, Stein, Armin, Christina vom Brocke
Format: Article
Language:English
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