A Guide to Organizational Productivity and Quality Improvement

Business organizations need to improve to meet the challenge of world competitiveness. Productivity and quality improvement is most effective when it is done in a balanced manner to include managerial, behavioral and technical initiatives. Organizations need to introduce a much more data-driven orie...

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Bibliographic Details
Published in:Business economics (Cleveland, Ohio) Ohio), 1991-10, Vol.26 (4), p.32-39
Main Author: Thor, Carl G.
Format: Article
Language:English
Subjects:
Awards
Benchmarking
Business structures
Capital costs
Clearinghouses
Competitive advantage
Customer satisfaction
Improvements
Industrial productivity
Management
Methods
Productivity
Productivity improvement
PRODUCTIVITY PAST AND FUTURE
Quality control
Quality improvement
Quality management
Roles
Strategic planning
Total quality
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Summary:Business organizations need to improve to meet the challenge of world competitiveness. Productivity and quality improvement is most effective when it is done in a balanced manner to include managerial, behavioral and technical initiatives. Organizations need to introduce a much more data-driven orientation, facilitating both grass-roots continuous improvement and top-down strategic projects to correct benchmarked shortfalls. The most common improvement theme is taking the variation and waste out of upstream systems in order to create complete customer satisfaction with finished products and services.
ISSN:0007-666X
1554-432X