Development and Evaluation of an Automated e-Counselling System for Emotion and Sentiment Analysis

Given the challenges associated with the analysis of emotions in text by counsellors, we present an intelligent e-counselling system for automatic detection of emotions and sentiments in text. The system- EmoTect- was developed using a supervised support vector machine learning classifier. Therefore...

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Bibliographic Details
Published in:Electronic journal of information systems evaluation 2018-02, Vol.21 (1), p.1-19
Main Authors: Kolog, Emmanuel Awuni, Montero, Calkin Suero, Tukiainen, Markku
Format: Article
Language:English
Subjects:
Artificial intelligence
Automation
Classification
Classifiers
Counseling
Counselors
Data mining
Decision making
Emotions
Evaluation
Human-computer interaction
Information systems
Intelligence
Learning
Life history
Machine learning
Prototypes
Satisfaction
Sentiment analysis
Students
Support vector machines
Training
Visualization
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