A circular organization chart promotes a hospital-wide focus on teams

Our Lady of the Way Hospital, like most hospitals in the late 1980s and early 1990s, exemplified the bureaucratic organization represented by the traditional "line and box organization chart." Additionally, as in most small hospitals, the CEO of Our Lady of the Way Hospital - a 39-bed, JCA...

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Bibliographic Details
Published in:Journal of healthcare management 1997-07, Vol.42 (2), p.243
Main Author: Fanning, Mary M
Format: Article
Language:English
Subjects:
Case studies
Charities
Collaboration
Communication
Control charts
Corporate profiles
Discipline
Health care
Hospitals
Medical records
Nonprofit hospitals
Organizational change
Organizational structure
Problem solving
Quality improvement
Teams
Teamwork
Total quality
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Summary:Our Lady of the Way Hospital, like most hospitals in the late 1980s and early 1990s, exemplified the bureaucratic organization represented by the traditional "line and box organization chart." Additionally, as in most small hospitals, the CEO of Our Lady of the Way Hospital - a 39-bed, JCAHO accredited, general, acute care hospital in Martin, Kentucky, - had direct management responsibility for several functional departments. In 1992, administration replaced the traditional, hierarchical organization chart with a circular structure that reflected its increased reliance on team processes throughout the organization. The hospital's transition to a team-based organization is described, the application of a circular organization chart is illustrated, and its value and limitations are assessed.
ISSN:1096-9012
1944-7396