Coping with water supply interruptions: can citizen voice in transdisciplinary research make a difference?

Despite explicit legal and policy commitments, many South African residents do not have reliable access to potable water. Resident dissatisfaction with municipal water service delivery is evidenced by frequent civil protests. We consider how gathering and understanding the lived experiences of citiz...

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Bibliographic Details
Published in:Water international 2018-07, Vol.43 (5), p.603-619
Main Authors: Hamer, Nicholas G., Lipile, Liema, Lipile, Mbulelo, Molony, Lara, Nzwana, Xolelwa, O'Keeffe, Jay, Shackleton, Sheona E., Weaver, Matthew, Palmer, Carolyn G.
Format: Article
Language:English
Subjects:
Citizen voice
Citizens
Coping
Drinking water
dysfunctional municipalities
Municipal water
participation
Policies
Praxis
Residents
transdisciplinarity
water service delivery
Water supply
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Summary:Despite explicit legal and policy commitments, many South African residents do not have reliable access to potable water. Resident dissatisfaction with municipal water service delivery is evidenced by frequent civil protests. We consider how gathering and understanding the lived experiences of citizens could influence official responses to water interruptions. We take a transdisciplinary, problem-focussed, research approach to the experience of, and responses to, water interruptions, reflecting on the limitations of research to effect change in the lived experience. As transdisciplinary research praxis increasingly seeks expression in social outcomes, it is vital to confront both opportunities and limitations.
ISSN:0250-8060
1941-1707
DOI:10.1080/02508060.2018.1497863