Managing effective knowledge transfer: an integrative framework and some practice implications

One of the major challenges an organization faces is to manage its knowledge assets. Increasingly, the use of knowledge is seen as a basis for competitive advantage. This paper explores the key factors that have been cited as significant influences on the ability to transfer knowledge, an important...

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Bibliographic Details
Published in:Journal of knowledge management 2002-03, Vol.6 (1), p.23-30
Main Author: Goh, Swee C
Format: Article
Language:English
Subjects:
Best practice
Competitive advantage
Computer industry
Corporate culture
Employees
Information
Information technology
Joint ventures
Knowledge management
Knowledge sharing
Learning
Managers
Organization
Organizational culture
Studies
Success
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Summary:One of the major challenges an organization faces is to manage its knowledge assets. Increasingly, the use of knowledge is seen as a basis for competitive advantage. This paper explores the key factors that have been cited as significant influences on the ability to transfer knowledge, an important area of knowledge management. Each of these factors is discussed separately and then integrated into a conceptual framework to explain how effective knowledge transfer can be managed in an organization. A set of managerial implications, or a qualitative assessment approach, is also discussed. It is framed as organizational characteristics and managerial practices required to establish an effective knowledge transfer process in an organization. Conclusions are drawn about the complexity of managing knowledge transfer and the need to take a balanced approach to the process.
ISSN:1367-3270
1758-7484
DOI:10.1108/13673270210417664