Does transformational leadership stimulate user orientation? Evidence from a field experiment

While doing good for specific citizens and users is often considered a powerful motivator among public service employees, little research has rigorously evaluated how public managers can promote individualized prosocial motivation. We follow recent studies on the behavioural implications of ‘user or...

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Bibliographic Details
Published in:Public administration (London) 2020-03, Vol.98 (1), p.177-193
Main Authors: Bro, Louise Ladegaard, Jensen, Ulrich Thy
Format: Article
Language:English
Subjects:
Child care
Day care centers
Employee motivation
Employees
Intervention
Leadership
Managers
Motivation
Prosocial behavior
Service industries
Teachers
Training
Transformational leadership
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