Temporal and moral orders of social work intervention: The accomplishment of relationship work in a case of physical abuse

This paper explores the employment of communication, engagement and relationship-based practice skills by a Flemish social worker working with a parent who was alleged to have assaulted his child. We deploy insights gained from ethnomethodology to analyse extracts from an ethnographic observation. W...

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Bibliographic Details
Published in:Qualitative social work : QSW : research and practice 2021-09, Vol.20 (5), p.1239-1259
Main Authors: Dennis, Alex, Leigh, Jadwiga
Format: Article
Language:English
Subjects:
Children
Employment
Ethnography
Ethnomethodology
Skills
Social work
Social workers
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Summary:This paper explores the employment of communication, engagement and relationship-based practice skills by a Flemish social worker working with a parent who was alleged to have assaulted his child. We deploy insights gained from ethnomethodology to analyse extracts from an ethnographic observation. We show how a respectful approach can be developed between two parties who seek to find meaning from the chain of events they are presented with. In doing so, we establish how practice can be conducted differently depending on the context in which professionals and families find themselves. We argue that social workers’ identities revolve around being competent members of their professional community by working within the recommended guidelines and keeping children safe. However, this does not mean that organisational rules determine the activities that take place. Instead, we show how social workers can use their experience and skills to develop effective working relationships and still achieve their intended outcomes without blaming or shaming parents.
ISSN:1473-3250
1741-3117
DOI:10.1177/1473325020941229