When the Machine Meets the Expert: An Ethnography of Developing AI for Hiring

The introduction of machine learning (ML) in organizations comes with the claim that algorithms will produce insights superior to those of experts by discovering the “truth” from data. Such a claim gives rise to a tension between the need to produce knowledge independent of domain experts and the ne...

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Bibliographic Details
Published in:MIS quarterly 2021-09, Vol.45 (3), p.1557-1580
Main Authors: van den Broek, Elmira, Sergeeva, Anastasia, Huysman, Marleen
Format: Article
Language:English
Subjects:
Algorithms
Artificial intelligence
Domains
Ethnography
Hiring
Machine learning
Subject specialists
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