Mitigating Burnout in a Team of Pediatric Cardiac Critical Care Advanced Practice Providers: A Team-Building Intervention

• Published in: Journal for nurse practitioners 2023-02, Vol.19 (2), p.104465, Article 104465
• Main Authors: Cleveland, Melissa R., Willis, Tina Schade, Xu, Jiayun, Centers, Gabriela, Gallegos, Julian
• Format: Article
• Language: English
• Subjects: Advanced practice nurses; advanced practice provider; Burnout; Conflict resolution; Critical care; Evidence-based nursing; Group development; interpersonal relationship; Intervention; Medical personnel; Occupational stress; Pediatrics; Quality improvement; Quality management; Questionnaires; team agreement; team building; team climate; Teams; Teamwork; Workshops
• ISSN: 1555-4155; 1878-058X
• DOI: 10.1016/j.nurpra.2022.09.018

This quality improvement project used data from individual conversations and group development theory to implement a team-building intervention to mitigate burnout and improve team climate in a group of advanced practice providers. Two validated questionnaires were used to measure the impact of a team-building workshop and the drafting of a team agreement. Results demonstrated significant improvement in team burnout scores immediately post-intervention; however, improvement was not sustained. Anecdotally, the team agreement has successfully improved conflict resolution among group members. •Advanced practice providers in critical care area are at high risk of experiencing burnout.•“What Matters to You” conversations can be used to discover drivers and mitigation strategies for burnout.•Team-building events may improve burnout temporarily, but long-term effects may not be sustained.•Team agreement documents seem to be a feasible and sustainable way to improve team climate and reduce burnout.