Are Algorithmic Decisions Legitimate? The Effect of Process and Outcomes on Perceptions of Legitimacy of AI Decisions

Firms use algorithms to make important business decisions. To date, the algorithmic accountability literature has elided a fundamentally empirical question important to business ethics and management: Under what circumstances, if any, are algorithmic decision-making systems considered legitimate ? T...

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Bibliographic Details
Published in:Journal of business ethics 2023-03, Vol.183 (3), p.653-670
Main Authors: Martin, Kirsten, Waldman, Ari
Format: Article
Language:English
Subjects:
Accountability
Algorithms
Appeals
Arbitrariness
Artificial intelligence
Business and Management
Business Ethics
Companies
Decision making
Education
Ethics
Governance
Legitimacy
Literature
Management
Notices
Original Paper
Perceptions
Philosophy
Quality of Life Research
Race
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