Representing the Perceived Ethical Work Climate among Marketing Employees

This research develops and tests a measurement model representing the ethical work climate of marketing employees involved in sales and/or service-providing positions. A series of studies are used to identify potential items and validate 4 ethical-climate dimensions. Results suggest the usefulness o...

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Published in:Journal of the Academy of Marketing Science 2000-07, Vol.28 (3), p.345-358
Main Authors: Babin, Barry J, Boles, James S, Robin, Donald P
Format: Article
Language:English
Subjects:
Behavior
Customer services
Employees
Ethics
Job satisfaction
Marketing
Perceptions
Qualitative research
Statistical analysis
Studies
Validity
Work environment
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container_title Journal of the Academy of Marketing Science
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creator Babin, Barry J
Boles, James S
Robin, Donald P
description This research develops and tests a measurement model representing the ethical work climate of marketing employees involved in sales and/or service-providing positions. A series of studies are used to identify potential items and validate 4 ethical-climate dimensions. Results suggest the usefulness of the marketing ethical climate construct in both developing theory and in providing advice for marketing practice.
doi_str_mv 10.1177/0092070300283004
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subjects Behavior
Customer services
Employees
Ethics
Job satisfaction
Marketing
Perceptions
Qualitative research
Statistical analysis
Studies
Validity
Work environment
title Representing the Perceived Ethical Work Climate among Marketing Employees
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