Benefits, challenges, critical success factors and motivations of Quality 4.0 - A qualitative global study

Purpose - Quality 4.0 (Q4.0) is nascent, but many organisations have started their journeys on Q4.0. This study seeks to investigate the real-time organisational benefits and motivations for deploying Q4.0 and understand current Q4.0 initiatives along with the skills, challenges, and critical succes...

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Bibliographic Details
Published in:Total quality management & business excellence 2023-05, Vol.34 (7-8), p.827-846
Main Authors: Antony, Jiju, McDermott, Olivia, Sony, Michael, Toner, Aidan, Bhat, Shreeranga, Cudney, Elizabeth A., Doulatabadi, Mehran
Format: Article
Language:English
Subjects:
Benefits
Challenges
Critical Success Factors
Leadership
Organisational Readiness
Q4.0
Q4.0 Skills
Success factors
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