A Holistic Framework Examining Multifoci Justice and Trust Perceptions on Work Outcomes

Organizational justice research has often focused on the organization, while paying less attention to the influence of the supervisor's role in shaping employees' fairness perceptions in the workplace. This study utilized cognitive and affective trust models to better understand the impact...

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Bibliographic Details
Published in:Journal of managerial issues 2023-03, Vol.35 (1), p.73-88
Main Authors: Mushonga, Shingirayi M, Lundy, Harold, Jr, Lundy, Baruch
Format: Article
Language:English
Subjects:
Analysis
Behavior
Employees
Information dissemination
Interpersonal communication
Job satisfaction
Leader-member exchange
Mediation
Mediators
Organizational justice
Perceptions
Procedural justice
Social exchange theory
Social networks
Supervisors
Work environment
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Summary:Organizational justice research has often focused on the organization, while paying less attention to the influence of the supervisor's role in shaping employees' fairness perceptions in the workplace. This study utilized cognitive and affective trust models to better understand the impact of organizational and supervisory justice perceptions on work outcomes. Subordinate perceptions of justice between the supervisor and organization were analyzed. This study hypothesized the mediation of cognitive trust in the relationship between organizational justice and work outcomes (i.e., organizational commitment and job satisfaction) and the mediation of affective trust in the relationship between supervisory justice and work outcomes (i.e., job satisfaction, organizational citizenship behavior (OCB), and leader-member exchange (LMX)). Overall, findings provide support for the hypotheses and indicate that cognitive and affective trust both mediate the respective relationships between organizational justice and supervisory justice on work outcomes.
ISSN:1045-3695
2328-7470