A Work Role Perspective of Corporate Social Responsibility

Employees can view themselves as active participants in corporate social responsibility (CSR), and often view CSR as an in-role job expectation. Using role theory, this research provides a theoretical lens to elucidate how work roles consisting of CSR expand job performance expectations thus affecti...

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Bibliographic Details
Published in:Journal of managerial issues 2022-12, Vol.34 (4), p.388-408
Main Authors: Evans, W. Randy, Neely, Andrea, Davis, Walter D
Format: Article
Language:English
Subjects:
Corporate social responsibility
Employee performance
Employees
Ethics
Job performance
Social aspects
Social responsibility
Society
Supervisors
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Summary:Employees can view themselves as active participants in corporate social responsibility (CSR), and often view CSR as an in-role job expectation. Using role theory, this research provides a theoretical lens to elucidate how work roles consisting of CSR expand job performance expectations thus affecting different types of employee work behaviors including task performance, organizationally focused work performance, and workplace incivility behaviors. Results from a matched pairs design of employees and supervisors (N = 443) found that employee CSR work role definition (i.e., the extent to which CSR is an in-role responsibility) is related to supervisor ratings of employee task performance and employee organizational member performance. Employee CSR work role definition did not affect the incivility behaviors. Findings also revealed an interactive effect for supervisor's CSR work role definition and employee CSR work role definition on the performance outcomes, such that the relationship between employees' CSR work role definition and performance is greater when a supervisor has a lower level of CSR work role definition.
ISSN:1045-3695
2328-7470