Loading…

Embodying a Virtual Agent in a Self-Driving Car: A Survey-Based Study on User Perceptions of Trust, Likeability, and Anthropomorphism

This article considers the visual appearance of a virtual agent designed to take over the driving task in a highly automated car, to answer the question of which visual appearance is appropriate for a virtual agent in a driving role. The authors first selected five models of visual appearance thanks...

Full description

Saved in:
Bibliographic Details
Published in:International journal of mobile human computer interaction 2023-01, Vol.15 (1), p.1-18
Main Authors: Lawson-Guidigbe, Clarisse, Louveton, Nicolas, Amokrane-Ferka, Kahina, Le Blanc, Benoît, André, Jean-Marc
Format: Article
Language:English
Subjects:
Citations: Items that this one cites
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:This article considers the visual appearance of a virtual agent designed to take over the driving task in a highly automated car, to answer the question of which visual appearance is appropriate for a virtual agent in a driving role. The authors first selected five models of visual appearance thanks to a picture sorting procedure (N = 19). Then, they conducted a survey-based study (N = 146) using scales of trust, anthropomorphism, and likability to assess the appropriateness of those five models from an early-prototyping perspective. They found that human and mechanical-human models were more trusted than other selected models in the context of highly automated cars. Instead, animal and mechanical-animal ones appeared to be less suited to the role of a driving assistant. Learnings from the methodology are discussed, and suggestions for further research are proposed.
ISSN:1942-390X
1942-3918
DOI:10.4018/IJMHCI.330542