Implementing ERP with Maintenance and Support in Mind: Exploring the Efficacy of Application Management Services for the Post-Implementation Phase

Prior ERP research has focused primarily on adoption and implementation; however, in an ERP implementation, maintenance and support (M&S) also has a significant impact on the long-term viability and financial expenditures of organizations. Many organizations turn to application management servic...

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Bibliographic Details
Published in:The Journal of information systems 2024-07, Vol.38 (2), p.1-27
Main Authors: Bradford, Marianne, Bucy, Robert A., Adivar, Murat
Format: Article
Language:English
Subjects:
Application service providers
Enterprise resource planning
Technical support
Citations: Items that this one cites
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